As some of you may know, my last two Fixes were a total Fail. However, I was willing to give them another chance, and this is why: their customer service. It is awesome. Ladies, if you are having the same issues over and over again (don’t like paisley but every box contains it, said not to send jeans but you get jeans everytime, etc), please please email them. Stitch Fix has been incredibly responsive, and I truly feel like as a company they care about customer satisfaction. However, I do wish they would carry a more consistent quality of clothing. I don’t expect by any stretch to have a perfect Fix every time. I do expect there to be learning curve with your stylist… meaning it should get better and better over time. I definitely had been on that trajectory for awhile, and then it petered out leaving me frustrated. I emailed the company, they responded promptly, and assigned a different stylist (whom if I remember correctly, has styled me before). And, this Fix definitely reflected their efforts: Only one piece they sent I felt to be low quality, and almost all of the pieces were in my style wheelhouse, so to speak.
1. RD Style Samsem Spaghetti Strap Blouse $38
This thankfully was the only piece which wasn’t good quality. In fact, it came with the closing stitch in front already pulled off – which I didn’t notice at first and left me puzzled for a few minutes as to how this top was supposed to work. The material was also so transparent that you can see clearly at the top hem where the fabric is folded.
This is how it is supposed to look, but instead here is how it actually came:
2. Le Lis Benito Mix Material Knit Tank $44
The cotton material in this blouse was nice and thick… and very soft. I like the idea of this – the split back, but this blouse lost me on 2 accounts – the chiffon just didn’t mesh with my style, and the aline + horizontal stripes + open back resulted in a very blousy top which was not flattering at all. Which is unfortunate, because I do love open backed blouses, but just not this one.
3. Street Level Klaine Roll-Over Clutch $48
I immediately loved everything about this – the quality, the design, the style of it…everything but the color. It was described as a teal green, but actually just seemed more of an “electric blue” color. Although I initially didn’t see myself using this as an accent color very often, I love this clutch. Perfect sized to fit a wallet, keys and a phone without being bulky, and the leather is so soft… so I talked myself into keeping it 😉
4. Liverpool Raphael Denim Jacket $88
Although I had been pinning and wanting a faded denim jacket – preferably with some distressing and a little bit of stretch mixed in with the cotton, I did like this jacket – and ended up keeping it. It is darker than what I was looking for, but the material and fit were great – very soft cotton with some stretch, fitted, comfortable, not cropped and not too long. This is perfect for the summer as a throw on over an outfit – either for an outdoor event at night or for sitting in any and every restaurant which invariably has its thermostat set to 58 degrees. In regards to the color, it is in fact darker than pictured in the close up photo…
5. DL1961Celia Distressed Boyfriend Jean $168
Love, love, love. This is a great brand, and this pair is exactly what I was looking for and perfect for summer – faded, soft, baggy, perfect length when rolled for that true, but flattering boyfriend look. Definitely quality and my style.
So, in conclusion, I am very glad to say that Stitch Fix redeemed themselves from the past 2 fix slump… I kept 3 out of the 5 items, but even more important than that, I think, is that the Style of the fix is more in line with my style than almost any other fix I have received. This better reassures me that Stitch Fix has the inventory and the stylists for what I like – so much so that I have already signed up for a fix next month… stay tuned to see if they can keep the ball rolling!